2. Terms of Cooperation
2.1. Orders - Delivery 2.1.a. Order Placement An order is definitized by clicking "Confirm Order" on "Order Confirmation" web page.
By this actions, the shop gets notified about the new order placement and its detailed information (order number, products, quantity, price, costumer information, shipping info) and meanwhile the costumer receives the above information on an e-mail. By clicking CONFIRM ORDER a unique number is assigned at the order. The customer and the shop can access the order by using this number . 2.1.b. Order Cost The total cost of the order is defined by adding the corresponding VAT at the net price (the prices are defined for every product of the e-shop), plus the applicable shipping and package cost. The Customer is charged by the e-shop for the total cost of his/her order . 2.1.c. Order Delivery The owner of the e-shop is exclusively responsible for the on time and correct delivery of the customer's order. The owner of the e-shop is obligated to inform the customer by e-mail or in any other contact media.
2.1.d.. Product Availability Artsound and Lights CO is not responsible for any deficit that may occur to the customer by not proceeding his/her order. Artsound and Lights CO can not be held responsible for products unavailability, that may be displayed at the e-shop.
2.2.Personal Data Artsound and Lights CO, is committed for the protection of personal data of its customers. Artsound and Lights will not use any customer personal data for sending advertisments, except the customer has request that. Artsound and Lights will not give away customer personal data to other companies, except the customer has authorize that. Customer Your personal data are stored by Artsound and Lights with unique aim the customer service.
2.3.Security All transcactions are proceeded at SSL 128 bit encryption.
2.4.Order Cancellation If a customer wishes to cancel his/her order has to send his/her request by e-mail at info@artsound.gr or by fax at +30 2310 949602. Cancellation of an order can only be accepted before the implementation of your order. After the implementation of your order cancellation of order is not available.
2.5.Payment Methods For your service and accommodation Artsound and Lights CO e-shop offers to the customer the following payment methods:
A) CASH ON DELIVERY
Cash on delivery is only available for shipping in Greece.
B) BANK TRANSFER
C) DEPOSIT TO BANK ACCOUNT
D) CREDIT CARD (Visa, Mastercard, AMEX, Discover) THROUGH PAYPAL or THROUGH WINBANK
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